Return Policy

Return and exchange of goods is possible within 14 days after receiving the goods by the buyer.

You can return or exchange a product if:

the product has not been used and has no signs of use by the consumer: scratches, chips, scuffs, stains, etc. p.;
the product is fully assembled and the factory packaging has been preserved;
all labels and factory markings are preserved;
the product retains its marketable appearance and consumer properties.

To resolve issues of exchange and return of goods – contact us by phone number +34644210223 or by e-mail maria.heavenspain@gmail.com

Return conditions

HeavenStrips offers quality product returns and exchanges.
Exchange and return of goods is carried out at Spain, Valencia, Torres str. 15, 46018.
Return delivery of goods is carried out at the expense of the buyer.

Refunds are made to the card from which the payment was made within 3 working days after receipt and inspection of the goods by the seller.

Sincerely, The HeavenStrips Team.